Website and application terms

About us and these terms

TellyForge is provided by Stonepath Digital Ltd, registered in England and Wales, company number 17478686. Registered office: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom. Contact support@tellyforge.com.

These terms cover this website and account service. Use of an official application is licensed under the TellyForge End User Licence Agreement, together with mandatory terms of your store. The licence preserves your consumer rights and the rights granted by open-source components. Visiting this website does not grant access to private source code or permission to redistribute the application.

A player for your own authorised sources

TellyForge supplies no channels, media subscriptions, playlists or rights to television content. Only use sources and media you are authorised to access. You are responsible for complying with your provider's terms, applicable law and any viewing licence requirements.

Do not use TellyForge to bypass access controls, infringe copyright or distribute unauthorised content. Third-party services control their content and availability.

Availability and Premium

Current download availability is shown on our downloads page. Preview builds are identified as previews and may contain faults. Features and platform availability depend on the supplied version. Keep independent backups of important information and retain your own provider account details. Use only installation instructions supplied through an authorised route.

Basic remains a free player. Optional Premium adds convenience features during a 30-day trial without payment details or automatic renewal, a finite tester grant, or a purchased entitlement. When trial access ends, Premium features stop while Basic and saved data remain available. The website Premium offer, when available, has a US$10 base price including applicable tax, charged once for up to five registered, replaceable installations total across supported platforms; it is not a recurring subscription. Store and platform availability remain subject to the downloads page. My account shows the purchase countries and payment terms currently available to you. Historical direct purchases were charged in USD in the UK and US. New Managed Payments checkout may offer local currency; review its exchange rate and final total before paying. Purchased ownership has no scheduled end, but paid offline access requires licence renewal at least every 30 days. The purchase terms below apply to new website orders accepted under version website-premium-2026-10-15-v1. Before paying, review the offer and country, accept the purchase terms and request immediate activation, then correct any billing details in Stripe and confirm payment. There is no delivery charge; the contract is in English.

Supplier

Stonepath Digital Ltd, company 17478686, Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom. support@tellyforge.com.

Managed Payments purchase

New orders explicitly accepted under website-premium-managed-2026-10-25-v1 use Stripe Managed Payments. Sold through Link, LLC acts as merchant of record and handles applicable indirect tax in supported purchase countries. The base price is US$10 including applicable tax. Checkout may offer a local-currency total at its displayed exchange rate and conversion pricing. Payment is charged when you complete Checkout; Premium activates after independent payment verification. My account shows current eligibility; this notice alone does not open new countries. Your statutory rights and our 30-day refund policy remain unchanged. Link may also handle eligible payment-related refunds under its terms.

Save Managed Payments purchase terms. Older purchases retain their accepted contract.

Historical direct Premium purchase

US$10.00 charged in USD once including applicable tax, for permanent cross-platform Premium ownership and five replaceable installations total across supported platforms. This is not a subscription. Basic remains free without an account. Platform availability is shown on the downloads page. Currency conversion is handled by your payment method. Paid installations normally renew their signed offline licence at least every 30 days. Third-party content and subscriptions are not included.

Immediate activation and cancellation

You request immediate Premium activation after confirmed payment. This does not waive your statutory cancellation rights. No payment is taken automatically after a trial.

We do not ask you to waive the UK 14-day cancellation right. The 30-day refund policy is additional to your statutory rights.

Refunds

Request a full refund within 30 calendar days of purchase at support@tellyforge.com, quoting your account or order reference. Never send card details. Your statutory rights, including applicable cancellation rights and remedies after 30 days, are unchanged. A full refund stops future paid licence renewal; an already issued offline licence may remain valid until its bounded expiry.

Planned service retirement

For planned licensing-service retirement we will stop new sales, give at least 90 days notice on the website and account page, and continue renewal and device recovery until a qualified successor preserves purchased access, the five-installation allowance and saved local data. This does not promise new features, indefinite updates or third-party availability. Basic and saved local data remain available.

Purchase records

Necessary financial, order and refund evidence is retained for six years after the relevant company financial year ends, or longer for a documented legal or dispute hold. Ongoing entitlement proof is retained separately while needed to honour permanent ownership. Closed support cases are reviewed after 12 months. Account deletion does not erase legally required financial evidence; minimal deletion records last 30 days and private recovery exports up to seven days.

Purchase support

Contact support@tellyforge.com with your account or order reference. We do not promise uninterrupted availability or compatibility with every provider or device. Keep independent backups and only use sources you are authorised to access.

Your rights

Nothing in these terms removes statutory consumer rights or rights granted by third-party open-source licences. Changes do not retrospectively remove acquired rights.

Optional sync

Google Drive sync requires your authorisation and remains optional. Keep your recovery code secure. We cannot recover your encrypted setup if you lose every approved device and the recovery code. Connect your own Google account for encrypted files in your own Drive space. Its email may differ from your TellyForge licence account, which uses any email code or optional Google sign-in and owns Premium and browser device approval. Connecting Premium does not connect Drive; Drive authorization does not grant a licence. Connecting Google Drive does not create or pay for a television subscription.

See our privacy notice for data handling, disconnecting and deletion. Third-party account and service terms also apply.

Software and third-party rights

TellyForge branding and first-party materials are protected by intellectual-property rights. Third-party components retain their own licences and notices. Nothing here limits permissions granted by those licences or rights that cannot lawfully be restricted.

Keeping your contract

Save these Premium purchase terms before payment. After confirmed payment, My account provides a saveable purchase confirmation containing your order reference, accepted notice version and full purchase terms. Older orders keep their original terms and payment receipts; we do not retrospectively apply this notice.

Support and your legal rights

Contact support if something goes wrong. We do not promise uninterrupted availability or compatibility with every provider, stream or device. Nothing in these terms excludes or limits liability where doing so would be unlawful, or removes your statutory consumer rights.

We may update these terms as the service develops. The effective date above identifies this version; changes do not retrospectively remove rights you already have.